CyberData RAL 9003 Spécifications télécharger pdf (Page 41)

Contact Information

Operations Guide 930320C CyberData Corporation

C.3 Contact Information

Contact CyberData Corporation

2555 Garden Road

Monterey, CA 93940

USA

www.CyberData.net

Phone: 800-CYBERDATA (800-292-3732)

Fax: 831-373-4193

Sales Sales 831-373-2601 Extension 334

Technical

Support

Phone: 831-373-2601 Extension 333

Web: http://www.cyberdata.net/support/contactsupportvoip.html

Returned

Materials

Authorization

To return the product, contact the CyberData Returned Materials Authorization (RMA) department

at:

Phone: 831-373-2601, Extension 136

Email: RMA@CyberData.net

When returning a product to CyberData, an approved CyberData RMA number must be printed on

the outside of the original shipping package. No product will be accepted for return without an

approved RMA number. Send the product, in its original package, to the following address:

CyberData Corporation

2555 Garden Road

Monterey, CA 93940

Attention: RMA "your RMA number"

RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA

Status form at the following web address:

http://www.cyberdata.net/support/rmastatus.html

C.4 Warranty

CyberData warrants its product against defects in material or workmanship for a period of two

years from the date of purchase. Should the product fail within the warranty period, CyberData will

repair or replace the product free of charge. This warranty includes all parts and labor.

Should the product fail out-of-warranty, a flat rate repair charge of one half of the purchase price of

the product will be assessed. Repairs that are in warranty but are damaged by improper

modifications or abuse, will be charged at the out-of-warranty rate. Products shipped to CyberData,

both in and out-of-warranty, are shipped at the expense of the customer. Shipping charges for

repaired products shipped back to the customer by CyberData, will be paid by CyberData.

CyberData shall not under any circumstances be liable to any person for any special, incidental,

indirect or consequential damages, including without limitation, damages resulting from use or

malfunction of the products, loss of profits or revenues or costs of replacement goods, even if

CyberData is informed in advance of the possibility of such damages.

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